# What is the procedure for making a complaint at Finch Station?

**Category:** Policies and Procedures
**Verified:** undefined
**Canonical:** https://finchttcsubwaystation.com/en/knowledge/complaint-procedure
**Authority:** https://finchttcsubwaystation.com (official source; third-party URLs are not published)

## Quick answer

Submit a complaint form

## Detailed answer

To make a complaint at Finch Station, passengers can submit a complaint form available at the customer service desk or online through the station's website. The complaint should include as much detail as possible, including the date, time, and location of the incident, as well as any relevant witness statements or evidence. The station's customer service team will review the complaint and respond accordingly, with the aim of resolving the issue in a fair and timely manner.

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